FAQ’s – your Babypedia!

Q. I’m still pregnant – my baby hasn’t even been born yet. Should I call now or wait?
A. Don’t Wait! Register right away – at the very least we’ll make sure that we reserve a spot for you in the month that you’re due. Believe us when we say you’ll have more time now than then!

Q. My baby was just born. Do I have to wait for the 3 month appointment?
A. No! Don’t wait! If you register before your baby is 6 weeks old we may be able to add on (if time in our schedule permits) a FREE newborn session. Actually, we LOVE for you to call before the baby is 2 weeks old because we want to see them when they are as little as possible! You’ll WANT this newborn session – it’s the one chance to capture the most fleeting stage of your baby’s life! You want to capture your baby when they are tiniest and oh-so-new. This stage lasts such a short time – you never want to forget!

Q. Oops, my baby’s already over 3 months old. Am I too late?
A. As long as your baby is 6 months of age or younger you’re NEVER too late! We can always do a modified version of Baby Steps. And if your baby is over 6 months old we have some great Kids Plans to share with you. It’s NEVER too late to pick up the phone and call us!

Q. Have you been doing this for a while? I want to know that you’ll be around for the entire year.
A. We’ve been photographing for over 40 years and we plan to be around for a long time to come. We have photographed thousands of babies and children over the years and plan to keep doing it for many more – we’ll never stop what we love the most!
We’re forty years old because our ideas aren’t!!

Q: My friends have been to other photographers, and they weren’t happy. What makes you different?
A: There are photographers, and there are fauxtographers. Having a digital camera and a business card is no substitute for decades of knowledge learned from studying light, learning about babies & children, and creating a studio environment (whether in camera room or on location) that caters to these needs. Why do we offer an outrageous 100% money back guarantee that you will like everything? Because we never have to give any money back! That’s what happens when you become part of our studio family – you WILL be delighted with the results now and for years to come.

Q. What should I bring for my baby to wear?
A. Short answer – when you sign up we send you our Baby’s First Year Guidebook. This booklet is loaded with information on all the different sessions throughout the year. It gives suggestions on what to bring and what to wear to each one.

Q. I hate to even say it but I haven’t lost my baby weight yet – hey, it’s only been a couple of weeks. What if I really don’t want my picture taken right now?
A. We hear this a lot (from moms & dads!) but we’ve got you covered on this one. This is one of the reasons we photograph newborn sessions with a dark background and why we ask our moms and dads to wear black, long sleeve tops. Dark can hide a lot! We’re also experts at both photographing to slim you and (digitally) shaving off a few pounds when necessary; we can even eliminate double chins.
There’s just no reason NOT to want this priceless heirloom portrait – no one has EVER regretted it! And honestly, if you really, really, really don’t want your picture taken with your baby, we can always opt to just take photos of baby alone.

Q. What if my baby fusses?
A. This is a trick question, right? Because almost all babies fuss from time to time. For newborns, because they are unpredictable, we schedule plenty of time – to feed and comfort the baby if necessary. For babies 3 months and older, if they are well and fed, a clean diaper goes a long way. If none of that helps, we have other tricks up our sleeves. And, if all else fails we will just reschedule, and there’s never a charge. It’s certainly not anyone’s first choice but isn’t it nice to know that if your child is having an ‘off’ day you don’t need to worry about it?

Q. How many poses do you take?
A. We take as many as necessary depending on the session to give you what you truly deserve – incredible photographs! You will always have more than enough to choose from. In fact, I almost ALWAYS hear that there were too many good images which I think is a great problem to have!

Q. What should I do if my baby’s a preemie?
A. If your baby was early we’ll try to get the newborn session in as soon as we can and then we adjust his or her milestone sessions by the original due date. For instance, if your baby was 4 weeks early we’ll target the 3 month session at 4 months, the 6 month session at 7 months, etc. We want to catch those stages of change at just the right time!

Q. I have twins (or triplets). Can you photograph them?
Can I get pictures of them together?
A. Yes, yes & yes! We love multiples. We do everything we can to move things along as quickly and smoothly as possible. We have photographed hundreds of multiples and we have a system. We always work to get great photographs of each baby separately and the babies together. Our clients are usually amazed that things go as smoothly as they do.

Q. My baby has baby acne. Should I wait?
A. Another trick question, right? No! Don’t wait! Almost all babies have such sensitive skin that there is some little skin problem going on and we never know when it will clear up (usually quickly, but there’s no way to tell). Besides, we offer expert retouching on all portraits you’ve purchased – any skin problems can virtually be eliminated.

Q. My baby has special needs. Are you equipped to handle us?
A. We have photographed many, many babies with special needs. We NEVER force a baby to do anything that he or she is not capable of, or should not be doing. We can always adjust, eliminate or substitute a pose to accommodate the special needs of any baby.

Q. Do you offer black and white photography?
A. Of course! We photograph in color, but there are many options. We can show you black and white or sepia versions during your review session.

Q. What kind of products do you offer? Anything unique? I really like new and different.
A. We are always on the cutting edge when it comes to our product offerings. Whether you are interested in gift sized portraits, wall portraits, desk pieces or albums, something for you or something to give away as a gift, we have something for you. Everything from desk folios and parent brag books to custom storyboards, gallery wrapped canvases, digital effects, custom framing, baby albums, multimedia slideshows, custom birth announcements and holiday cards and coffee table artbooks just to name a few of our many products. You’ll see a number of samples in our studio and we’ll be able to show you almost anything you may want to see with your specific images at your viewing session with our state-of-the-art projection system.
Above is a sample of one of our wonderful coffee table artbooks. The artbook is one of our signature pieces and available as part of a number of packages. No two are alike, because no two babies are alike! We combine the images from your sessions with our design skills for the the perfect way to remember your baby’s first year. This is storytelling as unique as you and your child.

Q. When are you open?
A. We are open for portrait and order appointments Monday through Saturday by appointment. Some evenings are available as well. We want to make this an easy process for you … you have plenty of things to do now that you have a new baby!

Q. Do I have to purchase anything else?
A. We have no minimums. Our goal is to create beautiful portraits that you will cherish for years to come…how much you choose to invest in those memories is up to you.

Q. How much are your packages?
A. We have lots of options, too numerous to list here in their entirety. Generally speaking, we find that our clients who are looking for single portraits or just a couple of portraits will spend approximately $100-$200 per session. Those who are looking for more portraits and multiple poses may spend approximately $200-$300 per session. Those looking for items such as photo albums or custom wall pieces may spend $300-$500 dollars per session. Some spend more and some spend less – needs and budgets are different which is why we have a lot of options to choose from. At the end of your first session, we’ll give you our portrait selection guide which contains all of our packages and pricing so you know exactly what to expect when you return to view your images. We believe we have something for everyone who appreciates fine portraiture.
We also offer hassle-free, no-interest financing. This is HUGE for many of our clients – select the images you like, we’ll help you find the package that’s best for you and then we’ll craft a payment plan that will fit your budget. It’s not a layaway – take your pictures home and pay over time. How cool is that?

Q. Are you really a private studio? I want to know that I’m not going to be just a number.
A. We are not a chain, or part of a large corporation. We are a private, family-run studio and we get to know every person who joins our studio family personally. We take enormous pride in our business and we are at the studio every day with our hands in every aspect of our business, making sure that our clients are treated as we would want to be. We’re as fussy about the experience you’ll have with us as we are about the finished product. You will never be a number to us – that we can guarantee you! For more about the Keane staff. see our About page.